Bpf Koopvaardij tries to give you the best possible service. But it can happen that you are not satisfied with our service. Please contact us immediately. Within 3 working days you will receive a message containing more information about the handling of your complaint.
If you do not agree with the handling of your complaint, you can appeal to the Pensions Ombudsman.
You can find more information in the Complaints and Disputes Regulations (Dutch only).