Bpf Koopvaardij tries to give you the best possible service. But it can happen that you are not satisfied with our service. Please contact us immediately. Within 3 working days you will receive a message containing more information about the handling of your complaint.
Contact us
Stichting Bedrijfspensioenfonds voor de Koopvaardij
Attn. Complaints Coordinator
Postbus 97614
2509 GA Den Haag
The Netherlands
Pensions Ombudsman
If you do not agree with the handling of your complaint, you can appeal to the Pensions Ombudsman.
More information
You can find more information in the Complaints and Disputes Regulations (Dutch only).